We stand behind our products and your satisfaction with them is important to us. Please note our return policies as it relates to particular items.
All Access Print + Digital subscription
If you change your mind about your purchase, we can offer refunds within thirty (30) days if certain criteria are met. 1. You have not downloaded any magazines 2. You have not yet received a printed magazine as part of your purchase.
Annual Digital Subscription
Because our products are digital goods delivered via Internet we generally offer no refunds.
If you change your mind about your purchase and have not downloaded any magazine, we will happily issue you a refund upon your request. Refund requests, if any, must be made within thirty (30) days of your original purchase.
Refund requests made after you have downloaded our product are handled on a case by case basis and are issued at our sole discretion.
Read only Archive Subscription
Because our products are digital goods delivered via Internet we generally offer no refunds.
If you change your mind about your purchase and have not logged in to read any of the material from our archive, we will happily issue you a refund upon your request. Refund requests, if any, must be made within thirty (30) days of your original purchase.
Single Digital Magazine issues
Because our products are digital goods delivered via Internet we generally offer no refunds.
Single Print on Demand Magazines
Our print on demand magazines are created by a third party that manages the printing and fulfillment process. Refund requests, if any, must be made within thirty (30) days of your original purchase. The only case where we offer refunds is if the magazine was not delivered by our printer.
Further questions on refunds?
Please contact us at info at handmadeseller.com for any questions about returns or refunds. Or you can fill out our Contact Us form. You can expect to hear back from us on any refund requests within 5 business days.